2009 The Year Social Media Becomes Universal

Blake Cahill, VisInsights blog, posted a review of a report from Forrester Research by Jeremiah Owyang, Josh Bernoff, Sean Corcoran, and Steven Noble: Bold Predictions on Social Computing in 2009 from Forrester Research

Two of the most important highlights from this report that are of interest to small-to mid-size ad agencies:

Four-step Approach to a Social Media Plan

POST is one of the most effective acronyms since the four P’s of marketing. It’s a four-step approach that helps marketers define a social media marketing plan for their business and/or client